Senior General Manager

Transdev North America, Inc.; Atlanta (GA); On-site; USD 150,000 - 160,000; Full time

Benefits offered by this job

2 weeks vacation

Sick days

Holidays 12 days

401(k) retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Job summary

Transdev North America, Inc. is seeking an experienced General Manager in Atlanta to lead operations across multiple contracts, build strong teams, and drive safety, accountability and customer service. The role emphasizes financial performance, asset management, and client satisfaction within a fast-paced environment.

The GM will oversee safety goals, regulatory compliance, and staffing, while identifying growth opportunities and maintaining strong relationships with clients and union partners.

Qualifications

• Four-year degree in a relevant field is desirable, though experienced candidates without a degree will be considered.
• Experience in Business Administration, Logistics, Transportation or related field or equivalent business experience preferred.
• At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.
• Knowledge of relevant federal and state employment laws.
• Thorough knowledge of transit system regulations and operations.
• Ability to build solid and maintain strong working relationships with clients.
• Ability to manage cost control and financial budget.
• Working knowledge and proficiency with Microsoft Office Suite.
• Understanding technology, apps, Wi‑Fi, and understanding of transportation technology.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
• Ability to organize and perform work efficiently, and strong attention to detail.
• Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances, and negotiations.

Responsibilities

• Continuously builds relationships with employees, the client, union partners, and the local community.
• According to location/client contract, sets commercial and operational strategic direction for the business unit team.
• Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives.
• Identifies, suggests, and develops business growth opportunities.
• Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.
• Identifies and analyzes KPIs to maintain positive results.
• Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies.
• Determines and delivers business unit budget.
• Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards.
• Oversee all staff management and assign development training in liaison with the corporate team as appropriate.
• Ensures effective environmental compliance and sustainability management.
• Provides complete and accurate data collection, compilation, analysis, and reporting.
• Other duties as required.

Skills

Leadership

Operations Management

Budgeting

Client relations

Microsoft Office

Education

Bachelor's degree in a relevant field

Tools

Microsoft Office Suite

Job description

Transdev is seeking an experienced General Manager to lead and oversee operations across multiple contracts in the Metro Atlanta area. This is an exciting opportunity for a proven leader who thrives in a fast-paced environment and wants to play a key role in the continued growth and success of a dynamic operation. We're looking for a leader who can step in immediately, build strong teams, drive operational excellence, and establish a culture focused on safety, accountability, and exceptional customer service.

The General Manager will proactively manage overall operations including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client satisfaction and financial performance. This position is based in Atlanta, GA.

Full Time

Transdev Is Proud To Offer

• Competitive compensation package of minimum $150,000 - maximum $160,000

Benefits Include

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities

• Continuously builds relationships with employees, the client, union partners, and the local community.
• According to location/client contract, sets commercial and operational strategic direction for the business unit team.
• Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives.
• Identifies, suggests, and develops business growth opportunities.
• Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.
• Identifies and analyzes KPIs to maintain positive results.
• Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies.
• Determines and delivers business unit budget.
• Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards.
• Oversee all staff management and assign development training in liaison with the corporate team as appropriate.
• Ensures effective environmental compliance and sustainability management.
• Provides complete and accurate data collection, compilation, analysis, and reporting.
• Other duties as required.

Qualifications

• Completion of a four (4) year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered.
• Experience in Business Administration, Logistics, Transportation or related field or equivalent business experience preferred.
• At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.
• Knowledge of relevant federal and state employment laws.
• Thorough knowledge of transit system regulations and operations.
• Ability to build solid and maintain strong working relationships with clients.
• Ability to manage cost control and financial budget.
• Working knowledge and proficiency with Microsoft Office Suite.
• Understanding technology, apps, Wi‑Fi, and understanding of transportation technology.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
• Ability to organize and perform work efficiently, and strong attention to detail.
• Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances, and negotiations.
• Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us. [e-mail]

Drug-free Workplace

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.