Athletics Ticketing & Sales Graduate Assistant

Washburn University; Topeka (KS); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Stipend

Job summary

Washburn University is seeking a Graduate Assistant for Ticketing and Sales to gain hands-on experience in intercollegiate athletics, supporting ticketing and revenue generation within the competitive MIAA. The role focuses on enhancing customer service, managing camp registrations, and assisting with sponsorship proposals.

This position is ideal for a graduate student pursuing a career in sports management, sales, and athletic administration, with evenings and weekend events required and

Qualifications

• Admission and enrollment into Washburn University Graduate School is required.
• Ability to work evenings and weekends for athletic events as required.
• Maintain a minimum cumulative and semester GPA of 2.5.
• Ability to problem solve, manage multiple tasks, adhere to deadlines, and prioritize work.

Responsibilities

• Assist with season ticket renewals and ticket sales for football, men’s basketball, and women’s basketball.
• Support game day box office operations, including setup and ticket sales for all ticketed events.
• Manage camp registrations, including online setup and communication with customers.
• Resolve ticketing issues and provide top-tier customer service through in-person, phone, and email support.
• Assist with player passlist and Washburn Student All‑Sport Pass registration.
• Assist with preparation of corporate sponsorship proposals and materials.
• Research and develop sales leads for potential sponsors and maintain tracking documents.
• Help maintain and update the online ticket portal and generate sales/revenue reports.
• Collaborate with staff to ensure a professional and efficient ticketing and sponsorship experience.

Skills

Customer service

Sales

Team collaboration

Education

Enrollment in Washburn University Graduate School

Tools

Hometown Ticketing

Google Sheets

Canva

Microsoft 365

Adobe Creative Suite

Job description

Washburn University is seeking a Graduate Assistant for Ticketing and Sales to gain hands-on experience in intercollegiate athletics, supporting ticketing and revenue generation within the competitive MIAA. The role focuses on enhancing customer service, managing camp registrations, and assisting with sponsorship proposals.

This position is ideal for a graduate student pursuing a career in sports management, sales, and athletic administration, with evenings and weekend events required and