Athletic Retail Coach & Team Leader

Rally House; Spring Meadows (OH); Sur place; USD 23 000 - 34 000; Plein temps

Résumé du poste

Rally House in the United States is seeking an Assistant Coach to support the Store Manager by sustaining standards, coaching the team, and ensuring a guest‑focused environment. This role drives day‑to‑day results and helps lead a fast‑paced, sports‑retail team.

You will partner with the Head Coach to hire, onboard, and develop staff, coach performance, and oversee merchandising, safety, and policy execution.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor's degree preferred.
• Availability to work 40 hours per week with open availability including daytime, nights, weekends, holidays, and local sports events.

Responsabilités

• People Partner with the Head Coach to attract, hire, and onboard talent
• Lead ongoing training and development plans for team members
• Coach performance, document feedback, and support corrective actions
• Build engagement through recognition, communication, and follow-up
• Operations: Own execution of standards and routines
• Validate Playbook adherence through observation and walkthroughs
• Ensure safety, cash handling, and policy standards
• Act as operational leader-on-duty in Head Coach's absence
• Merchandising: Lead execution of visual directives and seasonal transitions
• Ensure fixture flow and product placement drive sales and ease of shopping
• Maintain store organization and back-of-house standards
• Coach Team Captains and Teammates on visual expectations
• Service: Own service execution and customer experience standards
• Observe the store through the customer lens and adjust in real time
• Resolve complex customer concerns and ensure follow-up
• Reinforce consistency of service behaviors across all shifts
• Results: Support payroll planning and labor optimization
• Analyze store performance and take action to improve results
• Lead execution of special events and hot markets
• Drive daily, weekly, and monthly performance goals

Connaissances

Adaptability

Communication

Prioritization

Delegation

Leadership

Coaching

Store ops

Formation

Associates or Bachelor's degree preferred

Description du poste

Rally House in the United States is seeking an Assistant Coach to support the Store Manager by sustaining standards, coaching the team, and ensuring a guest‑focused environment. This role drives day‑to‑day results and helps lead a fast‑paced, sports‑retail team.

You will partner with the Head Coach to hire, onboard, and develop staff, coach performance, and oversee merchandising, safety, and policy execution.