Athlete-First Store Ops Specialist

DICK'S Sporting Goods, Inc.; Pennsylvania; On-site; USD 18,000 - 25,000; Full time

Job summary

DICK'S Sporting Goods in Pennsylvania is seeking a Specialist – Off Field Operations to support critical store processes, keep athletes ready, and help run the floor with precision.

You will collaborate with teammates to deliver exceptional experiences, ensure inventory accuracy, and execute daily operations while adhering to safety and loss-prevention guidelines.

This role focuses on customer service, product knowledge, and efficient store operations to support the team.

Qualifications

• High School Diploma or equivalent is required.
• 1-3 years of experience in retail or customer-facing roles.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by engaging customers and providing product information.
• Assists with onboarding and training of teammates in store processes and best practices.
• Serves as a go-to expert in designated process categories to ensure smooth execution.
• Maintains inventory accuracy, shelf presentation, and store cleanliness.
• Supports safety, loss prevention, and compliance with store policies.

Skills

Customer service

Teamwork

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Pennsylvania is seeking a Specialist – Off Field Operations to support critical store processes, keep athletes ready, and help run the floor with precision.

You will collaborate with teammates to deliver exceptional experiences, ensure inventory accuracy, and execute daily operations while adhering to safety and loss-prevention guidelines.

This role focuses on customer service, product knowledge, and efficient store operations to support the team.