Athlete Experience & Store Ops Specialist

DICK'S Sporting Goods, Inc.; North Hills (PA); On-site; USD 18,000 - 26,000; Full time

Job summary

DICK’S Sporting Goods in Pennsylvania is hiring a Specialist – Off Field Operations to help deliver an outstanding athlete experience. You’ll engage customers, share product knowledge, and ensure the store runs smoothly through accurate inventory, fulfillment, and sharp execution on the floor.

Ideal candidates have 1–3 years in retail or customer-facing roles and are coachable, collaborative, and reliable. Join a team that prioritizes athletes and teamwork every day.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of retail or customer-facing experience preferred.
• Ability to engage athletes and provide product knowledge.

Responsibilities

• Deliver outstanding athlete experiences by identifying needs and offering knowledgeable product guidance.
• Drive sales through service and recommendations while maintaining store standards.
• Assist with onboarding and training of teammates as a subject matter expert.
• Ensure processes are executed efficiently to keep the store athlete-ready.

Skills

Customer service

Retail experience

Communication skills

Education

High school diploma or equivalent

Job description

DICK’S Sporting Goods in Pennsylvania is hiring a Specialist – Off Field Operations to help deliver an outstanding athlete experience. You’ll engage customers, share product knowledge, and ensure the store runs smoothly through accurate inventory, fulfillment, and sharp execution on the floor.

Ideal candidates have 1–3 years in retail or customer-facing roles and are coachable, collaborative, and reliable. Join a team that prioritizes athletes and teamwork every day.