Athlete-First Store Operations Specialist

DICK'S Sporting Goods; New Braunfels (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Specialist – Off Field Operations in Texas to support critical store processes and keep the store athlete-ready. You will help deliver a world-class athlete experience through expert knowledge of products and excellent service.

The role emphasizes inventory accuracy, fulfillment, and operational execution to ensure smooth store performance and customer satisfaction. A background in retail or customer-facing roles is valued.

Qualifications

• High School diploma or equivalent required.
• 1-3 years of experience preferred.
• Retail or customer-facing experience preferred.

Responsibilities

• Deliver an outstanding athlete experience by engaging shoppers with product knowledge and recommendations.
• Onboard and train new and existing team members as a subject-matter expert in store operations.
• Ensure products are ready for purchase and athletes are engaged in-store.
• Maintain merchandising and inventory presentation standards.
• Promote and drive participation in company programs such as loyalty and credit enrollment.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Specialist – Off Field Operations in Texas to support critical store processes and keep the store athlete-ready. You will help deliver a world-class athlete experience through expert knowledge of products and excellent service.

The role emphasizes inventory accuracy, fulfillment, and operational execution to ensure smooth store performance and customer satisfaction. A background in retail or customer-facing roles is valued.