Athlete Experience & Store Operations Specialist

DICK'S Sporting Goods, Inc.; Lancaster (OH); On-site; USD 2,135,000 - 3,237,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Specialist - Off Field Operations to enhance the athlete experience in our stores. You will engage athletes, provide knowledgeable product information, and ensure their needs are met with precision and care.

You will support onboarding and training of team members while maintaining inventory accuracy and executing store processes. This role emphasizes teamwork, accountability, and reliable execution on the sales floor.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes and providing product information.
• Anticipates athlete needs and drives sales through product and services recommendations.
• Assists with onboarding and training of new and existing team members as a subject matter expert.
• Maintains inventory accuracy and supports store operations to ensure a smooth running store.

Skills

Customer service

Retail experience

Customer-facing experience

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Specialist - Off Field Operations to enhance the athlete experience in our stores. You will engage athletes, provide knowledgeable product information, and ensure their needs are met with precision and care.

You will support onboarding and training of team members while maintaining inventory accuracy and executing store processes. This role emphasizes teamwork, accountability, and reliable execution on the sales floor.