Athlete-First Operations Specialist

DICK'S Sporting Goods; Colorado Springs (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits

Job summary

DICK'S Sporting Goods is seeking a Specialist - Off Field Operations to help maintain inventory accuracy, fulfillment, and store operations. You will support critical processes and ensure the store stays athlete-ready, delivering exceptional experiences to customers.

You will join a fast-paced retail team that values coachability, accountability, and strong execution on the floor, with a comprehensive benefits package and growth opportunities.

Qualifications

• High School Diploma or Equivalent
• 1-3 years of experience
• Previous retail or customer-facing experience preferred

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide clear, accurate information about products and assortment.
• Assists with onboarding and training of new and existing team members as subject matter expert.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged.

Skills

Customer service

Retail experience

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Specialist - Off Field Operations to help maintain inventory accuracy, fulfillment, and store operations. You will support critical processes and ensure the store stays athlete-ready, delivering exceptional experiences to customers.

You will join a fast-paced retail team that values coachability, accountability, and strong execution on the floor, with a comprehensive benefits package and growth opportunities.