Athlete-First Ops & Inventory Specialist

DICK'S Sporting Goods; Idaho Falls (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

DICK'S Sporting Goods is looking for a Specialist - Off Field Operations to join our team and help keep the store athlete-ready. You will support critical processes, ensure accurate inventory, and drive efficient fulfillment while delivering an exceptional customer experience.

You will work with team members to maintain standards, train staff in best practices, and participate in programs that boost customer engagement and loyalty.

Qualifications

• Must have High School Diploma or Equivalent.
• 1-3 years of experience in retail or customer-facing roles preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items repetitively (up to 25 times per hour).

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is looking for a Specialist - Off Field Operations to join our team and help keep the store athlete-ready. You will support critical processes, ensure accurate inventory, and drive efficient fulfillment while delivering an exceptional customer experience.

You will work with team members to maintain standards, train staff in best practices, and participate in programs that boost customer engagement and loyalty.