Athlete Experience & Store Operations Specialist

DICK'S Sporting Goods, Inc.; Akron (OH); On-site; USD 21,000 - 32,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a Specialist - Off Field Operations in Akron, OH to support inventory accuracy, fulfillment, and overall store operations.

You will be the go-to expert in your area, helping teammates and delivering an athlete-first shopping experience on the sales floor. You will engage with athletes, provide product knowledge, and assist with onboarding and training of new team members while upholding safety, loss prevention, and merchandising standards.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their needs.
• Assists with onboarding and training of new team members and shares best practices as subject matter expert.
• Maintains inventory accuracy, facilitates fulfillment, and supports store operations.
• Upholds merchandising standards and adheres to safety and loss prevention policies.

Skills

Customer service

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is seeking a Specialist - Off Field Operations in Akron, OH to support inventory accuracy, fulfillment, and overall store operations.

You will be the go-to expert in your area, helping teammates and delivering an athlete-first shopping experience on the sales floor. You will engage with athletes, provide product knowledge, and assist with onboarding and training of new team members while upholding safety, loss prevention, and merchandising standards.