Athlete Experience & On-Field Ops Specialist

DICK'S Sporting Goods; Lee's Summit (MO); On-site; USD 2,480,000 - 3,582,000; Full time

Benefits offered by this job

Benefits package

Job summary

DICK’S Sporting Goods is hiring a Specialist – On Field Operations to deliver an exceptional athlete experience on the sales floor. You will engage customers, share product knowledge, and drive sales through trusted recommendations while maintaining store standards.

The role involves onboarding peers, ensuring product readiness, and supporting merchandising and loyalty initiatives with a team-focused approach. Targeted pay is competitive, with comprehensive benefits for eligible staff.

Qualifications

• Experience delivering exceptional customer experiences in a retail setting.
• Ability to engage athletes and customers with product knowledge and recommendations.
• Demonstrated teamwork and willingness to train others.

Responsibilities

• Deliver an outstanding athlete experience by engaging customers and providing accurate product information.
• Assist with onboarding and training of new team members as a subject matter expert.
• Ensure products are ready for customers and maintained with high standards.
• Uphold merchandising and presentation standards including floor sets and signage.
• Promote participation in company programs and loyalty initiatives.

Skills

Customer service

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is hiring a Specialist – On Field Operations to deliver an exceptional athlete experience on the sales floor. You will engage customers, share product knowledge, and drive sales through trusted recommendations while maintaining store standards.

The role involves onboarding peers, ensuring product readiness, and supporting merchandising and loyalty initiatives with a team-focused approach. Targeted pay is competitive, with comprehensive benefits for eligible staff.