Athlete Experience & On-Field Operations Teammate

DICK'S Sporting Goods; Chesterfield Township (OH); On-site; USD 24,000 - 34,000; Full time

Job summary

DICK’S Sporting Goods is hiring a Teammate – On Field Operations to ensure the store is organized, accurate, and ready to meet athlete needs. You will greet customers, provide product guidance, and support merchandising and pricing across the sales floor.

In this role, you will promote loyalty programs, maintain presentation standards, and adhere to safety and SOPs while working as part of a collaborative team. This is a storefront position focused on delivering an exceptional athlete experience.

Qualifications

• Greet customers and Athletes and provide helpful, accurate product knowledge and service.
• Uphold merchandising and presentation standards with floor sets, signage, price changes, and inventory presentation.
• Promote programs such as loyalty, warranty sales, and credit card enrollment.
• Follow safety, loss prevention, and SOPs, including applicable regulations.
• Create an inclusive store environment where everyone feels welcome and respected.
• Support the team across the store and perform other tasks as assigned.

Responsibilities

• Greet customers and athletes to understand their needs and assist with shopping.
• Maintain merchandising standards, floor sets, signage, pricing, and inventory presentation.
• Promote loyalty programs and additional services to customers.
• Adhere to safety, loss prevention, and standard operating procedures and legal guidelines.
• Foster an inclusive, respectful store environment for teammates and athletes.
• Be ready to assist across the store as part of a collaborative team.

Skills

Customer service

Product knowledge

Teamwork

Sales

Retail operations

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is hiring a Teammate – On Field Operations to ensure the store is organized, accurate, and ready to meet athlete needs. You will greet customers, provide product guidance, and support merchandising and pricing across the sales floor.

In this role, you will promote loyalty programs, maintain presentation standards, and adhere to safety and SOPs while working as part of a collaborative team. This is a storefront position focused on delivering an exceptional athlete experience.