Athlete-First Field Ops Specialist

Dick's Sporting Goods; Chula Vista (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

DICK'S Sporting Goods is hiring a Specialist - On Field Operations to help deliver a high-quality athlete experience in-store. You will engage customers, guide product selections, and ensure availability and accurate merchandising on the floor.

Ideal candidates bring 1–3 years in retail or customer-facing roles and a High School diploma, with a focus on teamwork, accountability, and excellent service. Competitive benefits are offered.

Qualifications

• High School Diploma or Equivalent.
• 1–3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by engaging athletes and providing product information.
• Supports on-floor processes including merchandising, pricing, and product availability.
• Assists with onboarding and training of new team members and acts as subject matter expert.
• Maintains floor presentation and ensures products are ready for purchase.
• Promotes customer participation in loyalty programs and initiatives.

Skills

Retail/customer-facing experience

Customer service

1-3 years experience

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is hiring a Specialist - On Field Operations to help deliver a high-quality athlete experience in-store. You will engage customers, guide product selections, and ensure availability and accurate merchandising on the floor.

Ideal candidates bring 1–3 years in retail or customer-facing roles and a High School diploma, with a focus on teamwork, accountability, and excellent service. Competitive benefits are offered.