Athlete Experience Lead & Loyalty Champion

Dick's Sporting Goods; Modesto (CA); On-site; USD 53,000 - 67,000; Full time

Benefits offered by this job

Competitive benefits

Incentive programs

Job summary

DICK'S Sporting Goods is seeking a Team Captain - Endzone & Loyalty to lead the athlete experience on the sales floor. You will deliver fast, friendly checkout and build strong athlete relationships while driving loyalty and engagement programs. This role emphasizes coaching teammates, meeting store goals, and delivering exceptional service.

Join a team that values teamwork, accountability, and results. The position requires leadership, a customer-first attitude, and the ability to manage

Qualifications

• High School Diploma or Equivalent.
• 1–3 years of experience in retail or customer-facing roles.
• Previous people leadership experience preferred.

Responsibilities

• Lead store team through hiring, onboarding, and development.
• Coach teammates and manage schedules to meet traffic and payroll goals.
• Deliver outstanding athlete experiences and uphold company policies.

Skills

Customer service

Leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Team Captain - Endzone & Loyalty to lead the athlete experience on the sales floor. You will deliver fast, friendly checkout and build strong athlete relationships while driving loyalty and engagement programs. This role emphasizes coaching teammates, meeting store goals, and delivering exceptional service.

Join a team that values teamwork, accountability, and results. The position requires leadership, a customer-first attitude, and the ability to manage