Athlete Experience Lead & Loyalty Champion

Dick's Sporting Goods; Midland (TX); On-site; USD 32,000 - 50,000; Full time

Job summary

Dick's Sporting Goods in Midland, Texas is seeking a Team Captain - Endzone & Loyalty to lead athlete experiences and drive engagement in loyalty programs. The ideal candidate will have a strong background in retail, showcasing their ability to build effective teams and deliver exceptional customer service.

Responsibilities include overseeing checkout experiences, developing operational plans, and enhancing team performance to meet goals. A High School Diploma is required along with relevant experience. Join a company that values service and teamwork.

Qualifications

• 1-3 years of experience in retail or customer-facing roles.
• Previous experience in people leadership is preferred.

Responsibilities

• Deliver outstanding athlete experiences and uphold company standards.
• Contribute to the development of operational plans with the management team.
• Communicate departmental goals to direct reports and optimize schedules.
• Build and lead a strong, effective team focused on athlete experiences.
• Enforce safety, loss prevention, and operational policies.

Skills

Customer service

Team leadership

Communication

Education

High School Diploma or Equivalent

Job description

Dick's Sporting Goods in Midland, Texas is seeking a Team Captain - Endzone & Loyalty to lead athlete experiences and drive engagement in loyalty programs. The ideal candidate will have a strong background in retail, showcasing their ability to build effective teams and deliver exceptional customer service.

Responsibilities include overseeing checkout experiences, developing operational plans, and enhancing team performance to meet goals. A High School Diploma is required along with relevant experience. Join a company that values service and teamwork.