Athlete Experience Lead & Loyalty Champion

Dick's Sporting Goods; Lake Charles (LA); On-site; USD 35,000 - 45,000; Full time

Job summary

Dick's Sporting Goods in Lake Charles, Louisiana is seeking a Team Captain for the Endzone & Loyalty programs. The role includes leading colleague engagement, driving customer loyalty, and ensuring outstanding checkout experiences.

The ideal candidate has 1-3 years of retail experience and must be skilled in customer service and team leadership. Join a collaborative environment where innovation and connection are valued, contributing to positive athlete relationships.

Qualifications

• 1-3 years of retail or customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs.
• Contribute to operational planning and execution.
• Build and lead a strong, effective team for positive experiences.
• Adhere to policies related to safety and standard operating procedures.

Skills

Customer service skills

Team leadership

Communication

Retail experience

Education

High School Diploma or Equivalent

Job description

Dick's Sporting Goods in Lake Charles, Louisiana is seeking a Team Captain for the Endzone & Loyalty programs. The role includes leading colleague engagement, driving customer loyalty, and ensuring outstanding checkout experiences.

The ideal candidate has 1-3 years of retail experience and must be skilled in customer service and team leadership. Join a collaborative environment where innovation and connection are valued, contributing to positive athlete relationships.