Athlete Experience Lead & Loyalty Champion

Dick's Sporting Goods; Pennsylvania; On-site; USD 35,000 - 45,000; Full time

Job summary

Dick's Sporting Goods is looking for a Team Captain - Endzone & Loyalty in Pennsylvania. In this role, you will be responsible for enhancing the athlete experience and leading a team committed to exceptional service.

The position requires a High School Diploma and 1-3 years of retail experience, emphasizing leadership and customer engagement. You'll execute operational plans and nurture a strong team culture where all team members are valued.

Qualifications

• 1-3 years of experience in a retail or customer-facing environment.
• Previous experience in a leadership role is preferred.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs.
• Contribute to 30-60-90 day plans supporting business priorities.
• Monitor progress against operational goals and make adjustments.
• Build and lead an effective team delivering positive experiences.
• Adhere to safety and loss prevention policies.

Skills

Customer service

Team leadership

Communication

Education

High School Diploma or Equivalent

Job description

Dick's Sporting Goods is looking for a Team Captain - Endzone & Loyalty in Pennsylvania. In this role, you will be responsible for enhancing the athlete experience and leading a team committed to exceptional service.

The position requires a High School Diploma and 1-3 years of retail experience, emphasizing leadership and customer engagement. You'll execute operational plans and nurture a strong team culture where all team members are valued.