Athlete Experience Lead & Loyalty Champion

Dick's Sporting Goods; Orlando (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Dick's Sporting Goods is looking for a Team Captain - Endzone & Loyalty in Orlando, Florida. In this role, you will lead the athlete experience by coaching teammates and engaging them in loyalty programs. You'll ensure exceptional customer interactions and maintain merchandising standards.

The ideal candidate will have retail experience and strong leadership skills to foster a welcoming environment for both teammates and customers. Join a team focused on innovation and excellence in service.

Qualifications

• 1-3 years of retail/customer-facing experience.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences.
• Contribute to development of business priorities.
• Build and lead a strong, effective team.
• Adhere to policies related to safety and procedures.

Skills

Customer service

Team leadership

Sales programs

Communication

Education

High School Diploma or Equivalent

Job description

Dick's Sporting Goods is looking for a Team Captain - Endzone & Loyalty in Orlando, Florida. In this role, you will lead the athlete experience by coaching teammates and engaging them in loyalty programs. You'll ensure exceptional customer interactions and maintain merchandising standards.

The ideal candidate will have retail experience and strong leadership skills to foster a welcoming environment for both teammates and customers. Join a team focused on innovation and excellence in service.