Athlete Experience Lead & Loyalty Champion

Dick's Sporting Goods; El Paso (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

DICK'S Sporting Goods in El Paso, Texas, is looking for a Team Captain - Endzone & Loyalty to lead customer experience initiatives, manage a team, and ensure exceptional service.

This role involves coaching teammates, overseeing store functions, and contributing to business planning. Candidates should have a high school diploma and some retail experience with leadership skills preferred.

Qualifications

• 1-3 years of retail or customer-facing experience required.
• Previous leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs.
• Develop business plans for assigned department(s) with SM/ASM.
• Monitor progress against plans to meet operational goals.
• Build and lead an effective team that delivers positive experiences.
• Enforce safety and operating policies.

Skills

Customer Service

Team Leadership

Retail Experience

Effective Communication

Problem Solving

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in El Paso, Texas, is looking for a Team Captain - Endzone & Loyalty to lead customer experience initiatives, manage a team, and ensure exceptional service.

This role involves coaching teammates, overseeing store functions, and contributing to business planning. Candidates should have a high school diploma and some retail experience with leadership skills preferred.