Athlete Experience Lead — Loyalty & Front-End Coach

Dick's Sporting Goods; Saginaw (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

Dick's Sporting Goods seeks a Team Captain - Endzone & Loyalty in Saginaw, Michigan, to enhance athlete experiences and drive loyalty program engagement. In this role, you will oversee store operations, coach teammates, and ensure adherence to company policies.

The ideal candidate will have a High School Diploma and 1-3 years of retail experience, with previous leadership preferred. Join a team committed to connection, service, and shared victories.

Qualifications

• 1-3 years of experience in a retail or customer-facing role.
• Previous leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences and anticipate needs.
• Contribute to business priorities and operational initiatives.
• Build and lead an effective team to ensure positive experiences.
• Enforce company policies and ensure safety and compliance.

Skills

Customer service

Team leadership

Communication

Problem-solving

Education

High School Diploma or Equivalent

Job description

Dick's Sporting Goods seeks a Team Captain - Endzone & Loyalty in Saginaw, Michigan, to enhance athlete experiences and drive loyalty program engagement. In this role, you will oversee store operations, coach teammates, and ensure adherence to company policies.

The ideal candidate will have a High School Diploma and 1-3 years of retail experience, with previous leadership preferred. Join a team committed to connection, service, and shared victories.