Athlete Experience Lead: Endzone & Loyalty

Dick's Sporting Goods; Glendale (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

Dick's Sporting Goods is seeking a Team Captain - Endzone & Loyalty in Glendale, Arizona. This role involves leading athlete experiences, coaching teammates, and driving loyalty programs while ensuring fast and accurate checkout services.

Key responsibilities include developing business plans, monitoring team performance, and ensuring operational efficiency. Candidates should have a high school diploma, experience in retail, and prior people leadership experience preferred.

Qualifications

• 1-3 years of experience in a retail environment.
• Experience leading a team and working directly with customers.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs.
• Contribute to departmental plans for business priorities.
• Monitor progress against plans and adjust as needed.
• Lead and develop a strong team to ensure positive experiences.
• Enforce safety and operational procedures and policies.

Skills

Retail/customer-facing experience

People leadership

Teamwork

Education

High School Diploma or Equivalent

Job description

Dick's Sporting Goods is seeking a Team Captain - Endzone & Loyalty in Glendale, Arizona. This role involves leading athlete experiences, coaching teammates, and driving loyalty programs while ensuring fast and accurate checkout services.

Key responsibilities include developing business plans, monitoring team performance, and ensuring operational efficiency. Candidates should have a high school diploma, experience in retail, and prior people leadership experience preferred.