Athlete Experience Lead: Endzone & Loyalty

Dick's Sporting Goods; Illinois; On-site; USD 35,000 - 55,000; Full time

Job summary

Dick's Sporting Goods is hiring a Team Captain - Endzone & Loyalty in Illinois to enhance athlete experiences. In this role, you will coach teammates and drive engagement in loyalty programs, ensuring fast and friendly checkout experiences while building strong relationships.

We're looking for individuals with a strong retail background, excellent communication skills, and previous leadership experience. Join our team and redefine what's possible at Dick's Sporting Goods.

Qualifications

• 1-3 years of experience in retail or customer-facing roles.
• Previous leadership experience preferred.
• Ability to build strong team relationships.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs.
• Contribute to the development of operational plans.
• Build and lead a strong effective team for positive experiences.
• Ensure compliance with policies and procedures.
• Communicate goals and monitor progress effectively.

Skills

Customer service

Team leadership

Product knowledge

Education

High School Diploma or Equivalent

Job description

Dick's Sporting Goods is hiring a Team Captain - Endzone & Loyalty in Illinois to enhance athlete experiences. In this role, you will coach teammates and drive engagement in loyalty programs, ensuring fast and friendly checkout experiences while building strong relationships.

We're looking for individuals with a strong retail background, excellent communication skills, and previous leadership experience. Join our team and redefine what's possible at Dick's Sporting Goods.