Athlete Experience Lead: Endzone & Loyalty

Dick's Sporting Goods; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

Dick's Sporting Goods is seeking a Team Captain - Endzone & Loyalty in Phoenix, AZ to lead the athlete experience through coaching and engagement. This role involves delivering exceptional service, ensuring merchandising standards, and building strong relationships with athletes.

The ideal candidate will have a High School Diploma, relevant experience, and a passion for customer service and team leadership. Join us and help redefine what's possible in retail!

Qualifications

• 1-3 years of experience in retail or customer-facing roles.
• Previous leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences and uphold company merchandising standards.
• Contribute to operational planning and execution.
• Build and lead a strong team focused on positive experiences.
• Enforce policies related to safety and loss prevention.

Skills

Customer service orientation

Team leadership

Retail experience

Communication skills

Education

High School Diploma or Equivalent

Job description

Dick's Sporting Goods is seeking a Team Captain - Endzone & Loyalty in Phoenix, AZ to lead the athlete experience through coaching and engagement. This role involves delivering exceptional service, ensuring merchandising standards, and building strong relationships with athletes.

The ideal candidate will have a High School Diploma, relevant experience, and a passion for customer service and team leadership. Join us and help redefine what's possible in retail!