Athlete-Experience & Inventory Ops Specialist

DICK'S Sporting Goods, Inc.; Erie (CO); On-site; USD 25,000 - 36,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Specialist – Off Field Operations to optimize inventory accuracy, fulfillment, and store execution, ensuring the shop runs smoothly for athletes and customers.

You’ll support onboarding and training of team members and act as a subject‑matter expert for your area, ensuring effective processes and high productivity.

Maintain merchandising standards, engage customers, and help build a welcoming, respectful store environment with precise product presentation.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide clear, accurate product information.
• Assists with onboarding and training of new and existing team members as subject matter expert of their area, ensuring smooth execution and high productivity.
• Demonstrates efficiency in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and engaged when, where, and how they want.
• Upholds merchandising and presentation standards by following floor sets, signage, and inventory presentation guidelines.
• Promotes customer participation in programs such as loyalty, warranty sales, and private label enrollment.
• Creates a store environment where teammates and athletes are welcomed and treated with respect, following safety and SOPs.

Skills

Customer service

Communication

Teamwork

Sales awareness

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Specialist – Off Field Operations to optimize inventory accuracy, fulfillment, and store execution, ensuring the shop runs smoothly for athletes and customers.

You’ll support onboarding and training of team members and act as a subject‑matter expert for your area, ensuring effective processes and high productivity.

Maintain merchandising standards, engage customers, and help build a welcoming, respectful store environment with precise product presentation.