Ops Specialist — Inventory & Fulfillment

DICK'S Sporting Goods, Inc.; Southlands (GA); On-site; USD 25,000 - 36,000; Full time

Job summary

DICK’S Sporting Goods invites you to join as Specialist – Off Field Operations. In this role you will deliver an outstanding athlete experience, engage customers, and ensure accurate product information and inventory readiness to keep the store running smoothly.

You will help onboard teammates, serve as subject matter expert, follow safety and operating procedures, and promote programs while maintaining a welcoming environment for teammates and athletes alike.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide clear, accurate product information.
• Anticipates athlete needs; drives sales through product and service recommendations and athlete understanding.
• Onboards and trains new and existing team members as subject matter expert of their store area.
• Serves as go-to expert in designated process categories, ensuring smooth execution and high productivity.
• Maintains athlete-first mindset and ensures products are ready for purchase and athletes are engaged as they want.
• Upholds merchandising and presentation standards with floor plans, signage, price changes, and inventory.

Skills

Customer service

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods invites you to join as Specialist – Off Field Operations. In this role you will deliver an outstanding athlete experience, engage customers, and ensure accurate product information and inventory readiness to keep the store running smoothly.

You will help onboard teammates, serve as subject matter expert, follow safety and operating procedures, and promote programs while maintaining a welcoming environment for teammates and athletes alike.