Associate Store Manager — Lead, Coach & Drive Sales

Carpenter Co.; Pasadena (CA); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Monthly bonus potential

Medical, vision, and dental insurance

Employee discount

Participation in 401k program

Paid Time Off with tenure milestones

Referral program

Job summary

Casper is seeking an Associate Store Manager to oversee staff and day-to-day operations alongside the Store Manager. You will drive a customer-centric and consultative sales culture within Casper's retail environment.

The ideal candidate has 3+ years of people leadership in retail or service, strong sales and financial acumen, and a Bachelor’s degree. You will recruit, coach, and develop a high-performing team while ensuring brand standards and safety.

Qualifications

• 3+ years minimum experience as a people leader in Retail, sales, customer service or hospitality industry.
• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast-paced environments.
• Bachelor’s Degree or equivalent required.

Responsibilities

• Create an engaging customer experience that focuses on building relationships through the connection and relation of our brand and brand values.
• Oversee staff scheduling, opening/closing, inventory management, and uphold visual brand standards.
• Recruit, retain and develop a unique talent pool through daily networking and interviewing prospective candidates.
• Develop, coach, and mentor a world class service-minded and high performing team.
• Meet/exceed sales plans and increase Casper’s market penetration rate.

Skills

People leadership

Sales acumen

Customer service

Communication

Salesforce

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Job description

Casper is seeking an Associate Store Manager to oversee staff and day-to-day operations alongside the Store Manager. You will drive a customer-centric and consultative sales culture within Casper's retail environment.

The ideal candidate has 3+ years of people leadership in retail or service, strong sales and financial acumen, and a Bachelor’s degree. You will recruit, coach, and develop a high-performing team while ensuring brand standards and safety.