Associate Relationship Banker — Client-First Banking

JPMorganChase; Fox Lake (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Backup childcare

Mental health support

Financial coaching

Job summary

JPMorgan Chase is seeking an Associate Relationship Banker for our branch in Fox Lake, IL. This role centers on welcoming clients, understanding financial needs, and offering thoughtful solutions using Chase’s digital tools.

You will build relationships, educate clients on products, and collaborate with specialists to address complex needs while adhering to all banking regulations and branch policies.

Qualifications

• High school diploma or equivalent required.
• Strong communication and listening skills.
• Proven ability to deliver excellent client service.

Responsibilities

• Put clients first and deliver attentive service in a welcoming environment.
• Engage in consultative communication to understand needs and build trust.
• Assist walk-in and scheduled clients, in person and over the phone, to tailor solutions.
• Educate clients on Chase technology solutions and digital tools.
• Learn products, services and procedures to consult effectively with clients.
• Adhere to policies, procedures and regulatory requirements.

Skills

Customer service

Communication skills

Problem solving

Regulatory compliance

Sales experience

Education

High school diploma

GED or equivalent

Tools

Chase platform

Job description

JPMorgan Chase is seeking an Associate Relationship Banker for our branch in Fox Lake, IL. This role centers on welcoming clients, understanding financial needs, and offering thoughtful solutions using Chase’s digital tools.

You will build relationships, educate clients on products, and collaborate with specialists to address complex needs while adhering to all banking regulations and branch policies.