Associate Quality Engineer – Complaints, Inspections & QA Docs

Medline Industries; United States; Vor Ort; USD 67.000 - 101.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) contributions

Paid time off

Zusammenfassung

Medline Industries, LP is seeking a quality support professional to provide basic quality support across the division, including complaint investigation, resolution, and reporting. This role assists with routine product evaluations, sets basic quality standards for in-process and finished product inspections, and supports the QA team in product testing, documentation, and vendor qualification activities.

Responsibilities include investigating customer and sales force complaints, issuing

Qualifikationen

• Bachelor’s degree in Engineering, Science, Math or other related technical field.
• Experience in processing details, prioritizing importance, and drawing clear conclusions.
• Proficiency in time management to handle multiple projects and deadlines.
• MS Office Suite including Word, Excel, PowerPoint, and Outlook.

Aufgaben

• Investigate customer/sales force complaints and ensure timely closure of investigations.
• Issue replacements, credits, or RGAs as required for complaint resolution and inform customers.
• Run monthly or quarterly complaint trend reports per SOP.
• Coordinate stock checks and rework of product in response to complaints.
• Identify actions to prevent further complaints and follow up on CAPA actions.
• Coordinate inspections of new products or from new vendors at branches and factories.
• Build and maintain product documentation (e.g., Device Master Records) to support Design Control and Risk Management.

Kenntnisse

Time management

Problem solving

Attention to detail

MS Office

Ausbildung

Bachelor’s degree in Engineering/Science/Math

Tools

Microsoft Office

Jobbeschreibung

Medline Industries, LP is seeking a quality support professional to provide basic quality support across the division, including complaint investigation, resolution, and reporting. This role assists with routine product evaluations, sets basic quality standards for in-process and finished product inspections, and supports the QA team in product testing, documentation, and vendor qualification activities.

Responsibilities include investigating customer and sales force complaints, issuing