Quality Assurance Engineer I

Medline Industries, LP

Northfield Township (IL)

On-site

USD 67,000 - 101,000

Full time

8 days ago

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Job summary

Medline Industries, LP is seeking a QA Support Specialist to provide basic quality support for the division, including complaint investigation, resolution, and reporting. You will assist with product evaluations, set basic quality standards for in-process and finished product inspections, and support QA testing and vendor qualification activities.

Responsibilities include investigating customer and sales-force complaints, issuing replacements or credits, running trend reports, coordinating stock

Qualifications

Bachelor’s degree in engineering, science, math or related technical field.
Ability to process details and prioritize effectively.
Strong time management to meet multiple deadlines.
Proficiency with MS Office (Word, Excel, PowerPoint, Outlook).
Up to 10% travel.

Responsibilities

Investigate customer and sales force complaints and ensure timely closure.
Issue replacements, credits, or RGAs and notify customers.
Generate monthly or quarterly complaint trend reports.
Coordinate stock checks and rework in response to complaints.
Identify actions to prevent further complaints and initiate corrective action reports.
Coordinate inspections of new products or vendors at branches and factories.
Build product documentation (e.g., Device Master Records) to support Design Control.
Create and maintain inspection procedures.

Skills

Detail orientation

Time management

Problem solving

MS Office

Education

Bachelor’s degree in Engineering/Science

Job description

Responsibilities include investigating customer and sales-force complaints, issuing replacements or credits, running trend reports, coordinating stock

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