Quality Engineer Associate: Complaints & Documentation

Medline Industries, LP; Northfield (CT); On-site; USD 67,000 - 101,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP is seeking a Quality support professional to provide basic quality support within the division. You will assist with complaint investigations, set basic quality standards for in-process and finished product inspections, and support QA in testing, documentation, and vendor qualification activities.

The role involves investigating complaints, coordinating corrective actions, and building product documentation to support Design Control and Risk Management activities.

Qualifications

• Bachelor’s degree in Engineering, Science, Math or related technical field.
• Experience using MS Office Suite products (Word, Excel, PowerPoint, Outlook).
• Position requires up to 10% travel.

Responsibilities

• Investigate customer/sales force complaints and ensure investigations are completed and closed promptly.
• Issue replacements, credits, or RGAs as required for complaint resolution.
• Notify sales reps/customers regarding investigation results.

Skills

Time management

Problem solving

Documentation

Education

Bachelor’s degree in Engineering, Science, Math or related technical field

Tools

MS Office Suite

Job description

Medline Industries, LP is seeking a Quality support professional to provide basic quality support within the division. You will assist with complaint investigations, set basic quality standards for in-process and finished product inspections, and support QA in testing, documentation, and vendor qualification activities.

The role involves investigating complaints, coordinating corrective actions, and building product documentation to support Design Control and Risk Management activities.