Quality Engineer - Complaint Resolution & Offloading

Medline Industries, Inc.; Northfield (MN); On-site; USD 67,000 - 101,000; Full time

Benefits offered by this job

Health insurance

Life and disability

401(k) contributions

Paid time off

Job summary

Medline Industries, LP seeks a Quality Assurance support professional to investigate complaints, assist with product testing, and develop documentation to meet regulatory standards. The role supports the QA team through issue resolution, trend reporting, and vendor qualification.

The position involves basic quality control duties, coordination of product inspections, and contributing to Manufacturing/QA processes with attention to detail and deadlines.

Qualifications

• Typically requires strong analytical and organizational skills.
• Experience applying quality systems and documentation practices.

Responsibilities

• Investigate and resolve customer/commercial complaints with timely closure.
• Prepare and issue replacements, credits, or RGAs as required for resolution.
• Generate monthly/quarterly complaint trend reports per SOP.
• Coordinate inspections and supplier/product qualification activities.
• Create/maintain product documentation to support Design Control and Risk Management.

Skills

Time management

Problem solving

Documentation

QA processes

Education

Bachelor’s degree in Engineering/Science/Math

Tools

MS Office Suite

Job description

Medline Industries, LP seeks a Quality Assurance support professional to investigate complaints, assist with product testing, and develop documentation to meet regulatory standards. The role supports the QA team through issue resolution, trend reporting, and vendor qualification.

The position involves basic quality control duties, coordination of product inspections, and contributing to Manufacturing/QA processes with attention to detail and deadlines.