Associate Property Claims Representative

Michigan Farm Bureau; Michigan; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Michigan Farm Bureau is seeking an Associate Property Claims Representative to ensure consistent application of procedures across commercial, farm property, and liability claims. You will investigate, evaluate and resolve claims with supervision, while delivering quality service to insureds and claimants.

The role emphasizes building knowledge of building types, construction, repair costs, and estimating damages, with access to a full benefits package and a commitment to equal employment

Qualifications

• Requires high school diploma or equivalent.
• Minimum one year experience with direct public contact.
• Strong listening and customer service skills.
• Must have home internet if field-based.
• Must live within a defined territory and hold a valid driver’s license.

Responsibilities

• Investigate, evaluate and control property and casualty claims under close supervision.
• Acquire working knowledge of general claim procedures.
• Understand buildings, construction, repair costs, and estimating damages.

Skills

Customer service

Listening skills

Territory living

Driver's license

Public contact experience

Education

High school diploma

Bachelor's degree (construction trades / agriculture-related studies / business / insurance)

Job description

Associate Property Claims Representative

To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To ensure that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.

Investigate, evaluate and control property and casualty claims under close supervision.

Acquire working knowledge of general procedures and good claim practices.

Acquire basic working knowledge of various types of buildings, construction, and repair costs and methods, repair estimating system and scoping damages.

Required

• High school diploma or equivalent required.
• Minimum one year experience with direct public contact, such as sales or service representatives required.
• Must possess outstanding listening and superior customer service skills.
• Must have access to high speed Internet at home if position is field-based.
• Must be able to live within a defined territory. Must possess a valid driver license with an acceptable driving record.

Preferred

• Bachelors degree with focus on construction trades, agriculture-related studies, business administration or insurance-related field preferred.
• Knowledge of company and divisional policies and procedures preferred.
• Designations in INS, AIC, CPCU and/or similar professional insurance designation preferred.

Note

Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.

Equal employment opportunity, including veterans and individuals with disabilities.