Property Claims Representative

Farm Bureau Financial Services; Cedar Rapids (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) plan with match

Health, dental, and vision benefits

Paid time off

Job summary

A financial services agency in Cedar Rapids is looking for a Property Claims Representative to investigate and settle property insurance claims. You will need to interpret policies and assess losses while maintaining professional relationships with clients and stakeholders. Ideal candidates should have strong customer service skills, attention to detail, and a college degree. Relevant insurance knowledge is preferred along with a valid driver's license. Join us to enjoy competitive benefits, including a 401(k) match and paid time off.

Qualifications

• Claims experience preferred.
• Knowledge of insurance and building materials strongly preferred.
• Must maintain a customer-oriented attitude.
• Ability to work under various weather conditions.
• Valid driver's license required.

Responsibilities

• Investigate, evaluate, negotiate and settle property insurance claims.
• Interpret insurance policies and assess coverage.
• Determine value of loss and set reasonable reserves.

Skills

Attention to detail

Strong organizational skills

Verbal communication

Written communication

Customer service

Education

College or equivalent

Job description

Who We Are

With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You'll Do

As a Property Claims Representative, you will investigate, evaluate, negotiate and settle assigned claims involving property related insurance coverage. You must investigate the cause of the loss, interpret the policy, and determine whether the loss is covered. You will also determine the value of loss and assist in setting reasonable reserves. You must maintain a service‑oriented attitude at all times by maintaining professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, engineers, restoration specialists, general contractors, attorneys, and others.

What It Takes To Join Our Team

• College or equivalent required – claims experience a plus.
• Insurance and basic building material knowledge is strongly preferred.
• High attention to detail, strong organizational skills and a good work ethic.
• Strong verbal and written communication skills.
• Exceptional customer service skills.
• AG experience preferred.
• Must be able to work under all kinds of weather conditions and fully appraise all physical aspects of the property and buildings, which includes climbing on ladders.
• A valid driver's license and satisfactory motor vehicle records are required.
• Some travel with overnight stays.
• Must attend training schools as required.

What We Offer You

When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401(k) with a match, low‑cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, as well as a company car and cell phone. Farm Bureau…where the grass really IS greener!

Work Authorization/Sponsorship

Applicants must be currently authorized to work in the United States on a full‑time basis. We are not able to sponsor now or in the future, or take over sponsorship of an employment visa or work authorization for this role. For example, we are not able to sponsor OPT status.