Senior Property Claims Representative

Michigan Farm Bureau; Rochester (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Job summary

Michigan Farm Bureau is seeking a Senior Property Claims Representative to ensure consistent application of procedures across commercial, residential, farm property and liability claims.

The role focuses on timely investigation, evaluation and equitable resolution within contractual and legal obligations, while delivering quality service to insureds and claimants.

Qualifications

• Bachelor's degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred or equivalent experience.
• Minimum five to seven years multi-line or property claims experience required.
• Advanced knowledge of insurance contracts and company policies required.

Responsibilities

• Investigate, evaluate and control property and casualty claims under minimal supervision.
• Maintain advanced knowledge of buildings, construction, repair costs and estimating methods.
• Assist in training others on repair estimating system and scoping of damage.
• Maintain advanced knowledge of farm machinery, livestock and home furnishings.

Skills

Listening skills

Customer service

Communication

Time management

Education

Bachelor's degree or equivalent experience

Job description

Senior Property Claims Representative

To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.

Investigate, evaluate and control property and casualty claims under minimal supervision.

Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage.

Maintain advanced knowledge of farm machinery, livestock and home furnishings.

Required

Bachelor's degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience may be considered. Minimum five to seven years multi-line or property claims experience required. Advanced knowledge of insurance contracts written by the companies required. Advanced knowledge of company and divisional policies and procedures required. Must possess outstanding listening and superior customer service skills. Advanced knowledge of estimating systems and construction requirements and methods required. Must have access to high speed Internet at home if position is field-based. Must possess a valid driver license with an acceptable driving record. Designations in INS, AIC and/or similar professional insurance designation required.

Preferred

Designation in CPCU preferred.

PM 19

Equal employment opportunity, including veterans and individuals with disabilities.

PI286242239