Property Claims Representative

Farm Bureau Financial Services; Carlsbad (NM); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Enhanced 401(k) with match

Low-cost health, dental, and vision benefits

Paid time off including holidays and volunteer time

Company car and cell phone

Job summary

A leading insurance provider is seeking a Property Claims Representative to manage property claims efficiently. The role requires strong communication skills, a college degree, and an excellent customer service background. You will investigate claims, conduct inspections, and interact with clients to settle claims effectively. Benefits include a matched 401(k), health, dental, vision, and life insurance. Join us to enhance your career with various development opportunities and a supportive team environment.

Qualifications

• Claims experience is a plus.
• Knowledge of insurance and basic building materials is preferred.
• Attention to detail and a strong work ethic are essential.
• Must possess a valid driver’s license.

Responsibilities

• Investigate, evaluate, negotiate, and settle property claims.
• Conduct on-site inspections of damaged properties.
• Climb ladders and access rooftops for inspections.
• Conduct outside inspections of damaged properties; access rooftops as needed.

Skills

Strong organizational skills

Customer service experience

Verbal communication skills

Written communication skills

Initiative

AG experience

Education

College or equivalent

Job description

Do you thrive in a work environment where you must multi‑task and have strong organization skills? Are you a go‑getter with high initiative, a positive attitude, and strong customer service experience? Are you able to work with limited direction? If so, this Property Claims Representative opportunity could be a great fit for you!

Who We Are

With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 80‑year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You’ll Do

As a Property Claims Representative, you will investigate, evaluate, negotiate and settle assigned claims involving property‑related insurance coverage. You must investigate the cause of the loss, interpret the policy, and determine whether the loss is covered. You will also determine the value of loss and assist in setting reasonable reserves.

• Conduct outside work including on‑site inspections of damaged properties
• Climb ladders and access rooftops or elevated areas to conduct thorough inspections of property damage

What It Takes To Join Our Team

• College or equivalent required; claims experience a plus.
• Insurance and basic building material knowledge is strongly preferred.
• High attention to detail, strong organizational skills and a good work ethic.
• Strong verbal and written communication skills.
• Exceptional customer service skills.
• AG experience preferred.
• Must be able to work under all kinds of weather conditions and fully appraise all physical aspects of the property and buildings, which includes climbing on ladders.
• A valid driver’s license and satisfactory Motor Vehicle Records are required.
• Some travel with overnight stays.
• Must attend training schools as required.

What We Offer You

When you’re on our team, you get more than a great paycheck. You’ll hear about career development and educational opportunities. We offer an enhanced 401(k) with a match, low‑cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, as well as a company car and cell phone. Farm Bureau…where the grass really IS greener!

Work Authorization / Sponsorship

Applicants must be currently authorized to work in the United States on a full‑time basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role (for example, we are not able to sponsor OPT status).