Property Representative

Farm Bureau Financial Services; Phoenix (AZ); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Enhanced 401K with match

Low cost health, dental, and vision benefits

Paid time off including holidays and volunteer time

Company car and cell phone

Volunteer time

Company car

Cell phone

Job summary

A leading insurance company in Arizona is seeking a Property Claims Representative to handle multi-line insurance claims. The ideal candidate will investigate losses, evaluate claims, and communicate effectively with clients and team members. A college degree and at least 3 years of claims experience are required, along with exemplary customer service and organizational skills. The role offers a competitive salary, comprehensive health benefits, retirement plans, and opportunities for career development, with travel involved.

Qualifications

• 3 years experience or equivalent required - claims experience a must.
• Insurance and basic building material knowledge is strongly preferred.
• Must have a valid driver's license and satisfactory Motor Vehicle Records.
• Strong verbal and written communication skills.
• Exceptional customer service skills.
• Must be able to work under various weather conditions and assess all aspects of property/buildings (stairs/climbing).
• Valid driver’s license and clean MVR; some travel with overnight stays.
• Must attend training schools as required.

Responsibilities

• Investigate, evaluate, negotiate and settle assigned claims.
• Interpret policy and determine coverage for losses.
• Maintain professional, service-oriented relationships with various stakeholders.
• Maintain professional relationships with coworkers, agents, claimants, policyholders, engineers, contractors and attorneys.

Skills

Claims experience

Strong verbal and written communication skills

Exceptional customer service skills

Strong organizational skills

High attention to detail

Driver's license

Travel

Training attendance

Education

College degree

Job description

Overview

Property Claims Representative

Will be filled at the appropriate level based on experience

What You'll Do

As a Property Claims Representative, you will investigate, evaluate, negotiate and settle assigned claims involving multi-line insurance coverage. You must investigate the cause of the loss, interpret the policy, and determine whether the loss is covered. You will also determine the value of loss and assist in setting reasonable reserves. You must keep a service-oriented attitude at all times by maintaining professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, engineers, restoration specialists, general contractors, attorneys, and others. You will work out of the Tucson, Arizona area, but will cover surrounding territories on a rotational basis.

What It Takes To Join Our Team

• College degree plus 3 years experience or equivalent required - claims experience a must.
• Insurance and basic building material knowledge is strongly preferred.
• High attention to detail, strong organizational skills and a good work ethic.
• Strong verbal and written communication skills.
• Exceptional customer service skills.
• Must be able to work under all kinds of weather conditions and fully appraise all physical aspects of the property and buildings, which includes climbing on ladders.
• A valid driver's license and satisfactory Motor Vehicle Records are required.
• Some travel with overnight stays.
• Must attend training schools as required.

What We Offer You

When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, as well as a company car and cell phone. Farm Bureau....where the grass really IS greener!

Work Authorization/Sponsorship

Applicants must be currently authorized to work in the United States on a full-time basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not able to sponsor OPT status.