Associate Program Manager: Cross-Functional Programs & Data

BridgeTower Media; United States; On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Employer-funded health reimbursement (

Vision and dental insurance

Life/AD&D Insurance

Short & Long-Term Disability

Employee Assistance Program

Unlimited PTO

Sick Time

Tuition Assistance Program

401K with company match

Growth opportunities

Job summary

BridgeTower Media seeks an Associate Program Manager to coordinate cross-functional workstreams and manage project timelines for media, streaming, or digital content initiatives. You will bridge creative, technical, and business teams, set up programs, and keep customer data current.

You’ll help plan projects, maintain the ClickUp space, manage CRM records, and coordinate with partners on deliverables and handoffs while ensuring brand voice and data integrity.

Qualifications

• Experience coordinating programs, projects, or operations.
• Knowledge of project management tools (ClickUp or similar) and CRM systems.
• Strong spreadsheet skills for customer data and registration analysis.
• Clear written communication for weekly updates and partner coordination.
• Ability to manage multiple deadlines and programs simultaneously.
• Detail-oriented with a habit of checking work before release.
• Proactive about raising risks and pacing concerns early.
• Willing to help with customer data and routine web updates.
• Reliable home internet connection (50 Mbps up/10 Mbps down).
• WordPress experience preferred.

Responsibilities

• Assist in developing detailed project plans with scope and timelines.
• Ensure program websites are ready to launch and address gaps.
• Build and maintain ClickUp space with owners and due dates.
• Set up the program in the CRM and keep records accurate.
• Coordinate with program partners on deliverables and handoffs.
• Assist with customer data management in Excel and CRM.
• Own the program partner experience, managing inquiries and engagement.
• Assist with routine WordPress web updates.
• Identify risks, issues, dependencies, and escalation points.
• Draft status reports and simple forecasts for registrations.
• Improve tracking workflows and project guidelines for consistency.
• Establish effective communication to align priorities across teams.

Skills

Project coordination

Data management

Spreadsheet proficiency

Written communication

Deadline management

Attention to detail

Risk management

Customer service

Cross-team collaboration

Tools

ClickUp

CRM systems

WordPress

Job description

BridgeTower Media seeks an Associate Program Manager to coordinate cross-functional workstreams and manage project timelines for media, streaming, or digital content initiatives. You will bridge creative, technical, and business teams, set up programs, and keep customer data current.

You’ll help plan projects, maintain the ClickUp space, manage CRM records, and coordinate with partners on deliverables and handoffs while ensuring brand voice and data integrity.