Associate Portfolio Executive — Hybrid Growth Track

C.H. Robinson; Chicago (IL); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

PTO and benefits

Internal promotion opportunities

Hybrid work arrangement

Job summary

C.H. Robinson is hiring for an Associate Portfolio Executive in a hybrid in-office/remote setup in the Chicago area. The role focuses on re-engaging dormant accounts and cold calling opportunities to grow a customer portfolio while learning through an accelerated training track.

Responsibilities include managing customer relationships, pricing strategies, and end-to-end service delivery, with a path to a Portfolio Executive role after training completion.

Qualifications

• High School Diploma or GED.
• Minimum 6 months Customer Engagement Experience internal or external.
• Ability to travel up to 10%.

Responsibilities

• Drive conversion of sales leads into active customers by establishing strong contacts and relationships.
• Engage with customers, carrier, suppliers, and internal stakeholders to meet needs and growth targets.
• Respond promptly to inquiries and manage conflicts diplomatically.
• Identify automation opportunities to streamline processes and resolve issues.
• Reconnect with dormant customers to stimulate demand.
• Execute pricing strategy with negotiation and market knowledge.
• Maintain urgency addressing teammates' customers and portfolio growth.
• Generate additional business within teammates' portfolios and exceed targets.
• Drive demand by engaging customers and capitalizing on opportunities.
• Identify growth potential within accounts and transition to partnerships.
• Stay updated on market changes to pinpoint opportunities.
• Handle quoting, load building, shipment activation, and escalations.

Skills

Customer engagement

Communication

Negotiation

Relationship building

Sales mindset

Education

High School Diploma or GED

Bachelor's degree (preferred)

Tools

Navisphere 2.0

Microsoft Office

Job description

C.H. Robinson is hiring for an Associate Portfolio Executive in a hybrid in-office/remote setup in the Chicago area. The role focuses on re-engaging dormant accounts and cold calling opportunities to grow a customer portfolio while learning through an accelerated training track.

Responsibilities include managing customer relationships, pricing strategies, and end-to-end service delivery, with a path to a Portfolio Executive role after training completion.