Associate Patient Services Specialist - Patient Access

Providence; Apple Valley (CA); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Formación

• Experience in medical management computer applications.
• Ability to navigate medical office software and patient data securely.

Responsabilidades

• Assist patients with on-site registration and arrival processes.
• Collect demographic and insurance information and determine patient liability.
• Greet patients professionally and provide basic customer service.

Conocimientos

Medical management software

Bilingual English

Spanish

Descripción del empleo

Under the direction of the PAS manager (defined below by region), the Registration Representative I is responsible for assisting patients during the on-site registration and arrival processes for scheduled and unscheduled visits. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) prior to the time of service. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Registration Representative I greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.

Providence caregivers are not simply valued – they’re invaluable. Join our team at St. Mary Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Experience in medical management computer applications.

Preferred Qualifications:

• 1 year Health care business office experience or related field.
• 3 years Registration experience.
• Familiarity with basic financial clearance functions.
• Bilingual English/Spanish.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.