Patient Admissions Coordinator - Full time, Day, Onsite

Providence; Lubbock (TX); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Providence is seeking a Patient Access Representative to assist patients during on-site registration and arrival, handling demographic and insurance data, and collecting patient liability at service time. You will also perform financial clearance on scheduled accounts, ensuring accuracy and regulatory compliance in a friendly, professional manner.

Join Providence's Revenue Cycle Business Services culture, focused on patient-centered care, teamwork, and adherence to policies.

Qualifications

• Associate's degree in Healthcare or Business Administration.
• 3 years experience in Patient Access or business office setting.
• Experience with insurance eligibility systems.
• 3 years utilization of medical terminology in job setting.
• Knowledge of CPT and ICD coding and medical terminology.
• Basic knowledge of insurance and managed care payors, Medicare Secondary Payor, EMTALA and ABN.

Responsabilités

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Collect accurate demographic information and insurance information from patients.
• Collect patient liability (if known) at the time of service.
• Perform financial clearance functions on assigned scheduled accounts.
• Greet patients professionally and provide friendly, respectful service while ensuring compliance and timely documentation.

Connaissances

Medical terminology

Insurance eligibility systems

CPT & ICD coding

Regulatory compliance

Formation

Associate's Degree in Healthcare or Business Administration

Outils

Epic Applications

Description du poste

Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts. The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. All information is gathered while adhering to regulation and compliance requirements and guidelines and is documented timely and accurately.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications:

• Associate's Degree in Healthcare or Business Administration.
• 3 years Experience within Patient Access of Business office setting.
  • Experience with insurance eligibility systems.
• 3 years Utilization of medical terminology in job setting.
  • Knowledge in medical billing codes.
• 1 year Knowledge of Epic Applications.
• Demonstrated knowledge of CPT and ICD coding and medical terminology.
• Basic knowledge of insurance and managed care payors, healthcare registration, Medicare Secondary Payor, EMTALA and ABN.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.