Senior Patient Services Specialist

Agence PROvidence; Lubbock (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Covenant Medical Group is seeking a Senior Patient Access Representative to support patient registration for both scheduled and unscheduled visits. You will collect demographics and insurance details, obtain prior authorizations when needed, and ensure financial clearance and patient liability collection at or before service.

Join a team focused on compassionate, patient-centered care, with opportunities to grow within a supportive health system and dedicated leadership that values your

Qualifications

• 1 year of healthcare experience in Business Office, Hospital or Medical Office setting.

Responsibilities

• Assist patients during the registration process for scheduled and unscheduled visits.
• Complete the registration by collecting accurate demographic information and insurance details, obtain prior authorizations as needed, handle insurance notifications, complete financial clearance, and collect patient liability when applicable.

Skills

Healthcare experience

Job description

Under the direction of the PAS manager, the Senior Patient Access Representative has a clear understanding and knowledge of all functions performed by Patient Access. They are responsible for but not limited to assisting patients during the registration process for scheduled and unscheduled visits. This individual has the knowledge to complete the registration process by collecting accurate demographic information, insurance information, obtain prior authorizations as needed, insurance notifications, complete the financial clearance and collect patient liability (if known) before or at the time of service.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year of healthcare experience in Business Office, Hospital or Medical Office setting.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.