Associate Patient Services Specialist - HEALTHPLUS

Providence; Lubbock (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Providence Covenant Medical Group is looking for an Associate Patient Access Representative to support on-site registration and arrival for scheduled and unscheduled visits. You will collect accurate demographic and insurance information, patient liability if known, and perform financial clearance during registration, while delivering friendly, professional service.

In this role you will greet patients, assist with questions, and participate in miscellaneous client services including valuables

Qualifications

• No Requirement
• No Requirement

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Collect accurate demographic information, insurance information, and patient liability (if known) at the time of service.
• Perform financial clearance on assigned accounts during registration.
• Greet patients in a professional, friendly, and respectful manner and provide basic customer service.
• Handle miscellaneous client services including valuables collection.

Job description

Under the direction of the PAS manager, the Associate Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Associate Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• No Requirement

Preferred Qualifications:

• No Requirement

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.