Associate Manager: Lead Brand, People & Store Growth

J.Crew Factory; Rockville (MD); On-site; USD 83,813,000 - 104,698,000; Full time

Benefits offered by this job

Base pay & bonuses

60% product discount

PTO + holidays

401(k) matching

Health & dental insurance

Lifestyle discounts

Job summary

J.Crew Factory in Rockville, MD is seeking an Associate Manager to lead a key area of the store, fostering customer connections and brand loyalty while driving profitability.

You’ll collaborate with the Store Director, oversee operations, assist with recruiting and training, and help create a collaborative environment for all associates. Candidates should have 3+ years of retail management experience and a passion for our brand.

Qualifications

• 3+ years of full-time retail management experience
• Passionately support our brand, customers, and teams
• Stay up to date with fashion trends and industry developments
• Embrace teamwork, flexibility, and courtesy while executing tasks
• Innovate and champion new ideas while navigating uncertainty
• Have scheduling flexibility, including nights, weekends and holidays
• Must bend, reach, stretch for product and lift at least 40 pounds

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability
• Support Store Director with recruiting, training and development efforts
• Partner with Store Director and management team to curate a collaborative working environment for all associates
• Ensure the team is always on track to exceed goals and provide best-in-class customer service
• Come up with innovative ways to engage the community and build loyalty through events
• Can step into a variety of roles on the sales floor, if needed

Skills

Retail leadership

Customer service

Team leadership

Scheduling

Problem solving

Tools

Store systems

Job description

J.Crew Factory in Rockville, MD is seeking an Associate Manager to lead a key area of the store, fostering customer connections and brand loyalty while driving profitability.

You’ll collaborate with the Store Director, oversee operations, assist with recruiting and training, and help create a collaborative environment for all associates. Candidates should have 3+ years of retail management experience and a passion for our brand.