Associate Manager, Field Operations (Remote)

Savers, Inc.; Woodstock (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Savers/GreenDrop Associate Manager role is critical to our success and helps ensure exceptional donor service daily. This highly self-motivated individual will lead by example and uphold our values of honesty, integrity, diversity and safety.

You will train and coach staff, oversee 20–30 donation sites, manage scheduling, and collaborate with Area Managers to optimize operations across Georgia territory.

Qualifications

• High school degree or equivalent.
• Minimum of 2 years in a supervisory customer service role leading 10+ team members.
• Willingness to travel between sites within geographic territory.

Responsibilities

• Train and coach staff, including new hires and ongoing coaching.
• Direct oversite to 20–30 sites on a regular basis.
• Handle people management duties including hiring, coaching, and performance discussions.
• Support Area Managers with talent sourcing and onboarding activities.
• Oversee supplies, assets and site maintenance requests.
• Ensure safety standards and donor interactions reflect brand values.

Skills

Leadership

Customer service

Communication

Team supervision

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Savers/GreenDrop Associate Manager role is critical to our success and helps ensure exceptional donor service daily. This highly self-motivated individual will lead by example and uphold our values of honesty, integrity, diversity and safety.

You will train and coach staff, oversee 20–30 donation sites, manage scheduling, and collaborate with Area Managers to optimize operations across Georgia territory.