Field Operations Manager — Lead & Train Teams

Savers, Inc.; Marietta (GA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health plans

Life insurance

Smoking cessation program

401(k) with company match

Paid time off

Mental health services

Job summary

Savers, Inc. is seeking an Associate Manager to lead and coach frontline teams across multiple donation sites in the Georgia region. You will oversee day-to-day store operations, ensure quality donor service, and collaborate with Area Managers to support staffing, safety, and workflow.

The role requires travel between locations, a high school diploma, and 2+ years in supervisory customer service. Expect comprehensive onboarding and ongoing training through Savers University, with a focus on

Qualifications

• High school degree or equivalent required.
• Minimum of 2 years in a supervisory customer service role leading 10+ team members.

Responsibilities

• Train and coach Associates and Team Members on policies and procedures.
• Direct oversight of 20–30 sites on a regular basis.
• Oversee personnel actions including hiring, coaching, and onboarding.

Skills

Team leadership

Customer service

Problem solving

Attention to detail

Reliable transportation

Honesty and integrity

Communication

Time management

Independent work

Confidentiality

Basic math

Microsoft Office

Flexible schedule

Physical & background checks

Driving record clean

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Savers, Inc. is seeking an Associate Manager to lead and coach frontline teams across multiple donation sites in the Georgia region. You will oversee day-to-day store operations, ensure quality donor service, and collaborate with Area Managers to support staffing, safety, and workflow.

The role requires travel between locations, a high school diploma, and 2+ years in supervisory customer service. Expect comprehensive onboarding and ongoing training through Savers University, with a focus on