Associate Jamf & Apple Endpoint Engineer

CRC Group; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

CRC Group is seeking a motivated Associate Endpoint Engineer to join our Modern Workplace team. The role focuses on Jamf and Apple device management, supporting macOS and iOS devices, and contributing to enterprise device lifecycle management.

The ideal candidate will deepen expertise in Jamf, automation, endpoint security, and Apple enterprise management while collaborating with infrastructure, security, and service desk teams in a dynamic environment at CRC Group.

Qualifications

• Foundational knowledge of macOS and/or iOS administration.
• Understanding of endpoint management or MDM concepts.
• Strong troubleshooting and analytical skills.
• Basic understanding of networking, identity, and endpoint security concepts.
• Ability to document technical processes clearly.
• Strong communication and collaboration with Infrastructure, Security, Service Desk, and Endpoint teams.

Responsibilities

• Assist with administration and day-to-day support of the Jamf environment.
• Support enrollment and provisioning of macOS and iOS devices.
• Assist with Automated Device Enrollment and Apple Business Manager integrations.
• Help develop and maintain Jamf policies, configuration profiles, PreStage enrollments, and Smart Groups.
• Support zero-touch provisioning and device lifecycle processes.
• Maintain accurate device inventory and endpoint information.
• Package, deploy, and maintain macOS applications.
• Assist with application upgrades and third-party patching.
• Support App Store and volume-purchased application deployment.
• Help maintain self-service application offerings for employees.
• Troubleshoot failed installations, deployments, and policy execution.
• Support implementation of endpoint security standards for Apple devices.
• Assist with FileVault encryption, password, firewall, certificate, and security configurations.
• Monitor device compliance and assist with remediation of non-compliant endpoints.
• Support integrations between Jamf and identity/security platforms.
• Assist with reporting required for security reviews and audits.

Skills

macOS administration

iOS administration

MDM concepts

troubleshooting

documentation

Tools

Jamf Pro

Apple Business Manager

Bash/zsh scripting

Microsoft Intune

Azure AD

ServiceNow

Job description

CRC Group is seeking a motivated Associate Endpoint Engineer to join our Modern Workplace team. The role focuses on Jamf and Apple device management, supporting macOS and iOS devices, and contributing to enterprise device lifecycle management.

The ideal candidate will deepen expertise in Jamf, automation, endpoint security, and Apple enterprise management while collaborating with infrastructure, security, and service desk teams in a dynamic environment at CRC Group.