Apple Endpoint Engineer – Jamf Focus (Associate)

100 CRC Insurance Group, LLC; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Restricted stock units (RSUs) and/or a

Deferred compensation plan

Job summary

CRC Group seeks an Associate Endpoint Engineer to join the Modern Workplace team, focusing on Jamf and Apple device management. You will support macOS/iOS deployments, enrollments, and lifecycle processes, while enhancing security configurations and automation alongside other endpoint disciplines.

The role emphasizes hands-on Jamf administration, policy development, and collaboration with infrastructure, security, and service desk teams to improve reliability of Apple device management across

Qualifications

• Foundational knowledge of macOS and/or iOS administration.
• Understanding of endpoint management or MDM concepts.
• Strong troubleshooting and analytical skills.
• Basic understanding of networking, identity, and endpoint security concepts.
• Ability to document technical processes clearly.
• Strong communication skills and ability to work collaboratively with infrastructure, security, service desk, and endpoint teams.
• Desire to develop deeper expertise in Jamf and Apple enterprise management.

Responsibilities

• Assist with administration and day-to-day support of the Jamf environment.
• Support enrollment and provisioning of macOS and iOS devices.
• Assist with Automated Device Enrollment and Apple Business Manager integrations.
• Help develop and maintain Jamf policies, configuration profiles, PreStage enrollments, and Smart Groups.
• Support zero-touch provisioning and device lifecycle processes.
• Maintain accurate device inventory and endpoint information.
• Package, deploy, and maintain macOS applications.
• Assist with application upgrades and third‑party patching.
• Support App Store and volume‑purchased application deployment.
• Help maintain self‑service application offerings for employees.
• Troubleshoot failed installations, deployments, and policy execution.
• Support implementation of endpoint security standards for Apple devices.
• Assist with FileVault encryption, password, firewall, certificate, and security configurations.
• Monitor device compliance and assist with remediation of non‑compliant endpoints.
• Support integrations between Jamf and identity/security platforms.
• Assist with reporting required for security reviews and audits.
• Troubleshoot macOS/iOS enrollment and MDM communication issues.
• Investigate Jamf policy, application, configuration, and compliance failures.
• Support macOS upgrades and device migrations.
• Partner with service desk and endpoint engineering teams to resolve escalated Apple device issues.
• Document known issues, troubleshooting procedures, and operational processes.
• Develop foundational scripting skills using Bash/zsh.
• Assist with automation of Jamf policies and workflows.
• Gain experience using Jamf APIs and endpoint automation.
• Identify repetitive operational processes that can be automated.
• Contribute to reporting and device-health monitoring.

Skills

macOS administration

iOS administration

endpoint management concepts

troubleshooting

documentation

communication

Jamf proficiency

Job description

CRC Group seeks an Associate Endpoint Engineer to join the Modern Workplace team, focusing on Jamf and Apple device management. You will support macOS/iOS deployments, enrollments, and lifecycle processes, while enhancing security configurations and automation alongside other endpoint disciplines.

The role emphasizes hands-on Jamf administration, policy development, and collaboration with infrastructure, security, and service desk teams to improve reliability of Apple device management across