Associate Field Service Tech - Retail POS & Installations

Toshiba Global Commerce Solutions; Houston (TX); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health coverage

401(k) plan with company match

Life insurance

Pet Insurance

Employee discounts

Generous paid holidays and vacation

Job summary

Toshiba Global Commerce Solutions is seeking an Associate Field Service Technician to maintain retail store technologies and computer systems in customer locations across the U.S. The role includes installation, repair, and basic diagnostics using established procedures, with supervision until fully trained.

The position requires travel, weekend/overtime flexibility, and strong customer service and communication skills.

Qualifications

• Requires High School Diploma with 2+ years in an Electronics field.
• Must be able to travel 100% domestically, including air travel.
• Strong customer service and communication skills are essential.
• Ability to multitask, prioritize, and work independently.

Responsibilities

• Operate in assigned territory and perform basic repairs and services.
• Travel to customer locations for installations, relocations, or upgrades.
• Communicate status and seek assistance to ensure customer satisfaction.
• Plan and schedule work to meet service level objectives.
• Document installation activities and travel logs accurately.

Skills

Customer service

Communication

Problem solving

Organization

Education

High School Diploma

Tools

Basic hand tools

Electrical testing equipment

Electrical meters

Job description

Toshiba Global Commerce Solutions is seeking an Associate Field Service Technician to maintain retail store technologies and computer systems in customer locations across the U.S. The role includes installation, repair, and basic diagnostics using established procedures, with supervision until fully trained.

The position requires travel, weekend/overtime flexibility, and strong customer service and communication skills.