Associate Field Service Engineer

Elekta AB; Louisiana (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

Elekta AB is seeking a skilled technician in Louisiana, Missouri to perform crucial troubleshooting and repairs on medical devices. The selected candidate will manage the maintenance of company-leased equipment while ensuring compliance with health standards. A strong background in electronics or physics, effective communication skills, and proficiency with relevant tools are essential. The position demands both technical skill and exceptional customer service, requiring some travel and work during unsociable hours.

Qualifications

• Associate degree or equivalent experience preferably in Electronics, Physics or an associated discipline.
• Possess a good electro-mechanical aptitude.
• Must have effective written and verbal communication skills.

Responsibilities

• Perform low-risk troubleshooting and repairs on designated modality.
• Submit timely and accurate service reports and paperwork.
• Maintain all company-leased equipment and tools.

Skills

Electro-mechanical aptitude

Effective communication skills

Customer service skills

Education

Associate degree in Electronics or Physics

Tools

Oscilloscopes

Multi-meters

Job description

* Perform low risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure.* Perform supervised calibrations and preventative maintenance on their designated modality.* Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical.* Work safely on Elekta’s full range of products including medical devices producing high-energy ionizing radiation.* Read, analyze, interpret and follow signal flow on blueprints, schematics, and wiring diagrams.* Submit timely and accurately; service reports, timesheets, expense reports, film badges and other paper work as assigned.* Parts inventory management.* Provide product feedback to home office.* Maintain all company-leased equipment, including company automobile, parts, and tools.* Perform other related duties as assigned or requested.* Incorporates Elekta Values into all department functions and responsibilities.* Adhere to all Elekta directives, policies and procedures.* Associate degree or equivalent experience preferably in Electronics, Physics or an associated discipline.* Possess a good electro-mechanical aptitude.* Computer literate.* Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters.* A good understanding of Good Manufacturing Practice, including ESD requirements.* Must have effective written and verbal communication skills.* Exceptional customer service skills.* Ability to represent the organization in a professional and positive manner.* Ability to organize and prepare reports.* Must be willing to travel and work unsociable hours.* Uphold the Elekta’s philosophy and all policies and procedures by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization.* Must maintain an active driver’s license in the home state.**Physical Demands**: While performing the duties of this job, employee is occasionally required to stand, walk, sit, and use hands to handle objects and tools; reach with hands and arms, talk and hear. Employee must occasionally lift and/or move light to moderate weight. Specific vision abilities required by the job include close vision and the ability to adjust focus.