Associate Field Service Engineer - Baton Rouge/Shreveport, LA

Elekta AB; Atlanta (GA); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Excellent medical, dental, and vision coverage

401(k) with plan match

Paid vacation and holiday

Tuition reimbursement

Wellness reimbursement

Job summary

Elekta AB is seeking an Associate Field Service Engineer to service medical equipment used in cancer treatment. Candidates should have an associate degree in Electronics and experience in troubleshooting and repairs. The role requires strong customer service skills and mechanical aptitude, with travel expectations. Elekta offers a dynamic work environment with competitive medical benefits and generous perks.

The base salary range for this position is $55,000–$85,000, reflective of the candidate's experience and qualifications.

Qualifications

• Good understanding of Good Manufacturing Practice and ESD requirements.
• Experience servicing Radar equipment is a plus.
• Willingness to travel and work unsociable hours.

Responsibilities

• Perform troubleshooting and repairs on designated modality.
• Conduct calibrations and preventative maintenance.
• Maintain all company-leased equipment.

Skills

Electro-mechanical aptitude

Computer literacy

Customer service skills

Ability to represent organization

Education

Associate degree in Electronics or related field

Tools

Oscilloscopes

Multimeters

Job description

Job Overview

Associate Field Service Engineer – responsible for servicing equipment used to treat cancer patients. Must be located in or willing to relocate to the Baton Rouge or Shreveport, LA area. This role is customer‑focused and requires performing mechanical and electronic repairs, maintaining high‑standards of professional representation, and supporting equipment projects, programs, and policies.

Responsibilities

• Perform low risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure.
• Perform supervised calibrations and preventative maintenance on the designated modality.
• Work safely in confined areas, including high current/high voltage modulators (20‑50 kV, 1500 A), and use peripheral vision to gauge distances. Handle potential hand/arm traps and maintain depth perception.
• Work safely on Elekta’s full range of products, including medical devices that produce high‑energy ionizing radiation.
• Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams.
• Submit timely and accurate service reports, timesheets, expense reports, film badges, and other paperwork as assigned.
• Manage parts inventory.
• Provide product feedback to the home office.
• Maintain all company‑leased equipment, including company automobile, parts, and tools.
• Perform other related duties as assigned or requested.

Qualifications

• Associate degree or equivalent experience, preferably in Electronics, Physics, or an associated discipline.
• Good electro‑mechanical aptitude and computer literacy.
• Experience servicing Radar equipment is a plus.
• Proficiency with test equipment and hand tools, including oscilloscopes and multimeters.
• Good understanding of Good Manufacturing Practice, including ESD requirements.
• Effective written and verbal communication skills.
• Exceptional customer service skills.
• Ability to represent the organization in a professional and positive manner.
• Ability to organize and prepare reports.
• Willingness to travel and work unsociable hours.
• Maintain an active driver’s license in the home state.
• Compliance with all customer vendor credentialing requirements and Elekta’s COVID‑19 (U.S.) Vaccination Policy.

Benefits

• Opportunity to work with a proactive and supportive team.
• Excellent medical, dental, and vision coverage.
• 401(k) with plan match.
• Paid vacation and holiday.
• Wellness reimbursement, tuition reimbursement, and flexible spending account.
• Opportunities to work on cutting‑edge medical advancement.
• Close‑knit company culture with upward mobility.

The US base salary range for this position is $55,000–$85,000.

EEO Statement

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.